How do I order a yearbook?
Click Here to order now.
How do I order an 8th Grade Tribute Ad?
Click Here to order now.
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
When is the last day of guaranteed yearbook purchase availability?
Monday, February 24, 2025
When is the last day to personalize nameplate with name and activity icons?
Friday, January 31, 2025
When is the final deadline for 8th Grade Tribute Ads?
Thursday, October 10, 2024 is the final deadline.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Is there a video tutorial for creating a 8th Grade Tribute/Recognition Ad?
Yes, CLICK HERE to watch now.
Will there be an extension or another opportunity to purchase an 8th Grade Tribute if I miss the deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All 8th Grade tribute ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Should I use a specific web browser to create my 8th Grade Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I was able to upload photos for my 8th Grade Ad, but could not place images in the design. What now?
Please use Chrome browser as instructed above.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
For additional assistance, please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing an 8th Grade Tribute Ad?
Yes, all images must be high resolution at 300 DPI (Dots Per Inch) or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
Click Here to order now.
How do I order an 8th Grade Tribute Ad?
Click Here to order now.
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
When is the last day of guaranteed yearbook purchase availability?
Monday, February 24, 2025
When is the last day to personalize nameplate with name and activity icons?
Friday, January 31, 2025
When is the final deadline for 8th Grade Tribute Ads?
Thursday, October 10, 2024 is the final deadline.
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Is there a video tutorial for creating a 8th Grade Tribute/Recognition Ad?
Yes, CLICK HERE to watch now.
Will there be an extension or another opportunity to purchase an 8th Grade Tribute if I miss the deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All 8th Grade tribute ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Should I use a specific web browser to create my 8th Grade Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
I was able to upload photos for my 8th Grade Ad, but could not place images in the design. What now?
Please use Chrome browser as instructed above.
When I try to place a photo, I receive a message that the image is not high enough resolution.
Images may be rejected for resolution if the orientation of the image does not match the design image. An image taken in vertical orientation (portrait) may not be high enough resolution to place in a horizontal orientation (Landscape) photo box.
For additional assistance, please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing an 8th Grade Tribute Ad?
Yes, all images must be high resolution at 300 DPI (Dots Per Inch) or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
- No PNG files
- No screen shots
- No TIFF files
- No images from social media (They are low resolution)
- No watermarked images
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
